Shipping & Returns
The standard processing / fulfilment lead time depends on a case by case basis depending on the items availability. After an order has been received, our customer service representatives will call you personally to confirm your order, as well as inform you the date and time of delivery. If the item is ordered based on a pre-order basis, it will only be delivered after it has been released.
For orders below S$3000, a courier charge of S$50.00 (including GST) will be applied. This will be displayed during the checkout process.
Express Shipping (2 - 3 working days)
We work together with our worldwide express logistics partners, SingPost, UPS, Fedex and EMS, to bring you the best service and low shipping rates to your destination. All shipment are automatically insured up to a norminal value depending on the carrier, giving you a peace of mind.
Standard Shipping (9 - 12 working days)
For the cost conscious, we also offer low shipping rates to worldwide destinations. All parcels are registered, hence they are traceable in case of non-delivery. The shipping time required is longer but your order reaches you just the same!
We offer a return policy for defective goods. If the items that you purchase are defective, just contact us and we will do an exchange with the manufacturer/distributor for you.
In all circumstances, Singapore Corporate Gifts maximum liability is limited to the purchase price of the products sold. Singapore Corporate Gifts will not, under any circumstance, be held liable for any claim or action that exceeds this liability limit. Singapore Corporate Gifts will not be liable for any third party claims for damages against the customer, nor for malfunction of product, cause of delays, interruption of service, or loss of business.